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The Top Reasons why IT Support is Critical to Your Business

Your IT systems and how they work or do not work are the cornerstone of a smooth running business. There is nothing more frustrating than IT systems in a business not working optimally e.g. computer downtime or a network system not working. The result of such IT system failures lead to lost working hours, increased costs, customer service complaints and lost revenue. If you are a small to medium sized company still relying on ad hoc IT support and reaction to problems with break fix contracts you should consider the following top reasons for expert tech support.

Peace of Mind

Lots of small to medium sized companies know their IT systems and infrastructure is not as safe and secure as it should be yet wait until disaster strikes to do something about it. Unfortunately hindsight can be too late when dealing with IT issues and the results can have very serious implications. Effective IT management needs to be proactive not reactive and the right tech support fit gives you peace of mind that you are doing everything within your power to avoid a serious IT malfunction in your business.

Expert Staff

An expert and professional team that have vast experience with the IT solutions that will help you run your business more efficiently. Our knowledge in IT systems and infrastructure will match your niggling issues with the optimum IT solution meaning you can get on with running your business in the knowledge that your IT systems are in the best possible hands.

Optimum IT Solutions

Be assured that you are using the latest and most cutting edge solutions for your business and that you are not losing staff time and productivity with out of date technology that is costing you time and money.

Problem Avoidance

If you currently have a break/fix approach to your IT systems your company only becomes aware of an IT problem as it arises. However, if you were to engage an IT company that provides ‘Managed Services’ on a full time support basis you would have constant monitoring of your IT systems and infrastructure and would avoid many of the day to day IT problems that could disrupt your business.

Securing Your Data

Every business possess sensitive information e.g. salary, financial, human resource and potentially third part information. Our job is to ensure that this information is effectively protected and managed. This requires planning and constant monitoring.

Avoid wasted time and the frustration of lost files, contacts, deletion accidents and all the other ways data can get misplaced, lost or end up in the wrong hands.

Reduce Costs

Hiring the staff required to effectively manage your IT is time consuming and expensive process. It also presents a risk in that may not have the correct team with the correct skills in place as it is not your core area of expertise. Reduce staff costs and ensure you have the required expertise when you need it by using an expert Dublin based technical team who have the knowledge and experience of implementing tried and testing IT solutions.

Focus on Running Your Business

Don’t waste time and energy managing IT issues when your time could be much better spent concentrating on your core business and keeping your customers happy. Let the professionals look after your IT and take away one stress from the day to day running of your business.

ERS specialise in delivering IT network infrastructure, Cloud solutions and IT support packages using the latest technologies that will ensure your IT systems run efficiently and cost effectively. Speak to one of our professional services team today and see what IT support we could offer your business this year.

Contact us today for your IT related needs!


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