IT Managed Services Ireland
to take on your IT service neds
Our team of certified engineers is ready
Stand over every project delivered
Our Managed IT Services in numbers
15 Mins
30 Mins
45 Mins
2 Hours
365 Days
- Break-Fix
- On-Site Call Management
- Remote Call Management
- Auto Ticketing System
- Access to Consultancy
- Proactive Monitoring
- AV Management
- Automatic Patching
- Monthly Activity Reporting
- Vendor Management
- IT Strategy Service
- Quarterly Account Meeting
- Dedicated Account Manager
- 4 Hour Onsite SLA
- Manage Agent Deployment
- Customer Critical Alerts
- Managed Services
- On-Site Call Management
- Remote Call Management
- Auto Ticketing System
- Access to Consultancy
- Proactive Monitoring
- AV Management
- Automatic Patching
- Monthly Activity Reporting
- Vendor Management
- IT Strategy Service
- Quarterly Account Meeting
- Dedicated Account Manager
- 4 Hour Onsite SLA
- Manage Agent Deployment
- Customer Critical Alerts
- Managed Services+
- On-Site Call Management
- Remote Call Management
- Auto Ticketing System
- Access to Consultancy
- Proactive Monitoring
- AV Management
- Automatic Patching
- Monthly Activity Reporting
- Vendor Management
- IT Strategy Service
- Quarterly Account Meeting
- Dedicated Account Manager
- 4 Hour Onsite SLA
- Manage Agent Deployment
- Customer Critical Alerts
The Difference ERS Makes in IT Services
Over the last 24 months, ERS IT Solutions has seen a significant uptick in businesses seeking our Managed Services, primarily due to dissatisfaction with their current IT providers.
The core issues driving this trend include inadequate service, a lack of IT expertise, and insufficiently skilled resources. Many providers follow a low-cost, high-churn approach, prioritizing short-term gains over long-term customer relationships and the health of their IT environments. While lower prices may initially seem appealing, especially during tough times, the reality often falls short of promises, leading businesses to seek more reliable and qualified IT management solutions.
Avoid the Usual Issues You Run into with other Managed Service Providers
Price isn’t the only factor to consider when choosing Managed Services. The saying ‘If you pay peanuts, you get monkeys’ aptly describes the risk of opting for low-cost support packages that promise much but deliver little.
Early signs of such services include delayed responses to calls, recurring problems, inconsistent IT support personnel, and persistent performance issues with no clear solutions, often blaming third parties. Unfortunately, these seemingly cost-effective packages can end up costing your business more in lost productivity and poor IT infrastructure decisions.
ERS IT Solutions: Premier Managed IT Services in Ireland
Our expert team proactively monitors and manages your IT infrastructure, ensuring minimal disruption and optimal business efficiency.
We focus on preventing issues before they occur and swiftly resolving any that arise, aiming for a seamless IT experience. Our commitment to excellence and proactive approach sets us apart, making us the go-to IT managed service provider for businesses across Ireland
Delivering Quality IT Solutions Through Seamless Onboarding and Continual monitoring
We kickstart our partnership with an in-depth on-boarding and site audit. This process ensures your IT environment is secure, up-to-date, and optimized for minimal disruptions. Key steps include:
– Identifying security risks and vulnerabilities.
– Updating systems to the latest safety standards.
– Automating software updates with our managed agent tools.
– Continual Monitoring & Support:
Our service doesn’t stop at setup. We continuously monitor your IT infrastructure to preemptively address potential issues, ensuring your operations remain smooth. Our approach includes:
– Proactive monitoring of key performance indicators like memory, disk storage, CPU usage, and temperature.
– Swift identification and resolution of issues, often before they impact your business.
Our commitment to your business’s uninterrupted efficiency is backed by a Service Level Agreement, guaranteeing quick fixes or your money back.
Contact one of our Technical Support Specialists now to discuss how our Managed IT Services can transform your business.
What others say about our managed IT services
“…With over 60,000 members, IMPACT is Ireland’s largest and most influential public service trade union. We engaged ERS Computer Solutions in 2004 to deliver ‘IT Managed Services’ for our network infrastructure across multiple locations throughout Ireland. We have worked closely with ERS over the years and they have been instrumental in keeping our infrastructure operating 24/7/365. We have built a close relationship with the team at ERS and I have always found their services to be of the highest standards. The team at ERS are very professional and I would have no hesitation in recommending them to any business looking for similar services….”
“…We wanted to implement an offsite ‘Disaster Recovery’ plan that would allow us to recover our IT systems in the event of a catastrophic equipment, technical or facility failure. We met with the ERS professional services team and they presented the options available and explained the features of each solution. We found their advice to be invaluable and the decision to pick the right solution was straight forward. Deployment of the solution was performed with minimal disruption to our business and we can now rest easy that we can recover from any unplanned event. It was a pleasure dealing with the team at ERS and would recommend them highly to any business…”
“…PPI was established in 1968 to act on behalf of record company rights in the public performance, broadcasting and reproduction of their recordings. We engaged ERS Computer Solutions in 2006 to manage our network of Servers, PC’s, laptops and other peripherals under a break-fix support contract. We have worked closely with ERS over the years and we have always found their team to be responsive and expert in the delivery of their services. We always know that when we make a call that the issue will be dealt with in an expeditious manner. The team at ERS are very professional and I would have no hesitation in recommending them to any business looking for similar services….”
‘AT OUR CORE IS A DISPOSITION TO DELIVER ONLY THE HIGHEST LEVELS OF SERVICE TO OUR CUSTOMERS’
Why Choose ERS It Solutions?
Guaranteed 30 Minute Response Times
Guaranteed 4 hour On-Site Response Time (when required)
Services 100% Guaranteed or Money Back
24/7/365 Infrastructure Monitoring and Technical Support
Dedicated Account Manager
Access to Consultancy
IT Strategy Service
Monthly Activity Report
Quarterly Account Meeting
Our clients for managed IT services
ERS IT Solutions
Unit 5, Block 8
Blanchardstown Corporate Park
D15 V240
Dublin
Ireland
Phone: +353 (1) 8859500Blanchardstown Corporate Park
D15 V240
Dublin
Ireland