What is MDR?

cyber security

Our Managed Detection and Response (MDR) service monitors businesses remotely and focuses on responding to threats when we find someone in the network doing something they shouldn’t.

Experienced attackers will always find a way into a system. To catch them you have to monitor systems actively.

Managed Detection and Response (MDR) is a comprehensive cybersecurity service that combines cutting-edge technology with human expertise to detect, investigate, and respond to threats across your entire IT environment—not just endpoints.

Unlike traditional EDR (Endpoint Detection and Response), MDR provides continuous monitoring, proactive threat hunting, and rapid incident response to minimize risk and reduce dwell time.

Key Features of Our MDR Service

  • Continuous Monitoring: Real-time visibility across your entire environment. Continuous surveillance of your IT environment to detect suspicious activity before it becomes a serious issue.
  • Reduced Business Risk: Helps protect sensitive data, maintain customer trust, and avoid costly breaches or regulatory penalties.
  • Clear Reporting and Insights: Regular updates and reports help you understand your security posture and make informed decisions.
  • Advanced Threat Detection: Uses cutting-edge tools and techniques to spot sophisticated cyberattacks that traditional security might miss.
  • Threat Intelligence: Integration with global threat feeds for faster detection.
  • Rapid Response: Immediate containment and remediation of threats. Security experts act quickly to contain and neutralize threats, minimizing damage and downtime.
  • Forensic Analysis: Root cause investigation and detailed reporting. Skilled analysts investigate alerts to determine if they’re real threats, so you don’t waste time on false alarms.
  • Compliance Support: Audit-ready documentation for regulatory requirements.

Why MDR is Superior to EDR

EDR Limitations:

 Focused only on endpoints
 Requires internal teams to manage alerts
 Reactive rather than proactive

MDR Advantages:

24/7 monitoring across endpoints, networks, and cloud
Proactive threat hunting and advanced analytics
Expert-led incident response and remediation
Compliance and reporting support

Key Features of Our MDR Service

Continuous Monitoring

Continuous Monitoring

Real-time visibility across your entire environment. Continuous surveillance of your IT environment to detect suspicious activity before it becomes a serious issue.

Reduced Business Risk

Reduced Business Risk

Helps protect sensitive data, maintain customer trust, and avoid costly breaches or regulatory penalties.

Clear Reporting & Insights

Clear Reporting and Insights

Regular updates and reports help you understand your security posture and make informed decisions.

Advanced Threat Detection

Advanced Threat Detection

Uses cutting-edge tools and techniques to spot sophisticated cyberattacks that traditional security might miss.

Threat Intelligence

Threat Intelligence

Integration with global threat feeds for faster detection.

Rapid Response

Immediate containment and remediation of threats. Security experts act quickly to contain and neutralize threats, minimizing damage and downtime.

Forensic Analysis

Forensic Analysis

Root cause investigation and detailed reporting. Skilled analysts investigate alerts to determine if they’re real threats, so you don’t waste time on false alarms.

IT, Security & Monitoring Agents

Compliance Support

Audit-ready documentation for regulatory requirements.

How it Works

1

Deploy MDR Platform

Seamless integration with your existing infrastructurep.

2

Continuous Monitoring & Threat Hunting

Detect anomalies before they become breaches

3

Implement automation components

Reduce false positives and prioritize real threats

4

Immediate Response & Remediation

Minimize impact and restore operations

5

Post-Incident Analysis & Reporting

Learn and strengthen your security posture

Benefits for Your Business

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Managed Detection and Response (MDR) FAQs

ERS Managed Detection and Response (MDR) services help Irish organisations rapidly detect, investigate and respond to advanced cyber threats that evade traditional security controls. Combining continuous monitoring, behavioural analytics, threat intelligence and expert incident response, MDR gives you visibility into suspicious activity across endpoints, networks and cloud environments.

With real-time alerts, guided remediation and 24/7 oversight, ERS empowers businesses to reduce dwell time, contain attacks sooner and strengthen resilience against ransomware, phishing, insider risk and other sophisticated threats—ensuring your IT environment remains protected and continuously defended.

What is Managed Detection and Response (MDR)?

MDR is a proactive cyber security service that continuously monitors, detects and responds to threats before they escalate into breaches.

How does MDR differ from traditional security monitoring?

MDR combines monitoring with expert threat investigation and incident response, going beyond basic alerting to actively contain and remediate threats.

Why is MDR important for businesses?

MDR helps organisations quickly identify and respond to advanced threats that traditional tools may miss, reducing risk and downtime.

What types of threats can MDR detect?

MDR can detect ransomware, phishing, lateral movement, insider threats and anomalous activity across endpoints and cloud systems.

Does MDR include 24/7 monitoring?

Yes. MDR services typically include continuous, round-the-clock monitoring for rapid threat detection and response.

Can MDR support remote and hybrid work environments?

Yes. MDR platforms monitor endpoints and cloud access regardless of where users are located, protecting hybrid workforces.

How quickly are incidents responded to?

Response times vary by service level but MDR aims to detect and begin containment of threats in near real-time.

Is MDR suitable for small and medium businesses?

Yes. MDR is scalable and delivers enterprise-grade protection for organisations of all sizes without large internal teams.

Does MDR integrate with existing IT support and security tools?

Yes. MDR can integrate with existing security stacks, SIEM/SOAR tools and other monitoring platforms to enhance visibility.

What happens after a threat is detected?

ERS guides investigation steps, containment actions and recommended remediation to reduce impact and strengthen defences.