Managed IT Services & Helpdesk Support

Elevate Your Business With Tailored IT Support

ERS IT Solutions, your trusted IT solutions company in Ireland Dublin. We specialise in providing top-notch IT managed services tailored to meet the unique needs of your business. Our comprehensive range of services ensures that your IT infrastructure is efficient, secure, and reliable, allowing you to focus on your core business activities.

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ERS is a premier IT managed service provider in Ireland, renowned for delivering exceptional technology solutions tailored to meet the unique needs of your business. We specialise in providing round-the-clock monitoring to ensure your IT systems remain operational and secure at all times. Our advanced cloud services offer scalable, flexible solutions that can grow with your business, eliminating the complexity of managing on-premises infrastructure. With ERS, you benefit from proactive IT support designed to minimise disruptions and enhance productivity. Our dedicated team is committed to ensuring your technology runs smoothly, allowing you to focus on achieving your business objectives with peace of mind.

Why Choose ERS IT Solutions?

Guarantee

Guaranteed 30 Minute Response Times and 4 hour On-Site Response Time (when required).

Local Expertise

Based in Dublin, we are one of the top IT support companies in Dublin, offering personalised support to businesses in the area.

Customised IT Solutions

As a leading IT solution provider, we deliver bespoke IT solution services that align with your business goals.

Packages

Break-Fix Package

On-Site Call Management
Remote Call Management
Auto Ticketing System
Access to Consultancy

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Managed Services

Everything in Break-Fix Package
Proactive Monitoring
AV Management
Automatic Patching
Monthly Activity Reporting
Vendor Management
IT Strategy Service
Quarterly Account Meeting
Dedicated Account Manager
4 Hour Onsite SLA

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Premium

Everything in Managed Services
Manage Agent Deployment
Customer Critical Alerts

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What Others Say?

IMPACT TRADE UNION

⭐️⭐️⭐️⭐️⭐️ – Matt Staunton
National Secretary & General Manager
“…With over 60,000 members, IMPACT is Ireland’s largest and most influential public service trade union. We engaged ERS Computer Solutions in 2004 to deliver ‘IT Managed Services’ for our network infrastructure across multiple locations throughout Ireland. We have worked closely with ERS over the years and they have been instrumental in keeping our infrastructure operating 24/7/365. We have built a close relationship with the team at ERS and I have always found their services to be of the highest standards. The team at ERS are very professional and I would have no hesitation in recommending them to any business looking for similar services….”

EXCEL INDUSTRIES

⭐️⭐️⭐️⭐️⭐️ – Tommy Shannon
Financial Director
“…We wanted to implement an offsite ‘Disaster Recovery’ plan that would allow us to recover our IT systems in the event of a catastrophic equipment, technical or facility failure. We met with the ERS professional services team and they presented the options available and explained the features of each solution. We found their advice to be invaluable and the decision to pick the right solution was straight forward. Deployment of the solution was performed with minimal disruption to our business and we can now rest easy that we can recover from any unplanned event. It was a pleasure dealing with the team at ERS and would recommend them highly to any business…”

PPI

⭐️⭐️⭐️⭐️⭐️ – Joe Fitzpatrick
PPI The Music Licensing Company
“…PPI was established in 1968 to act on behalf of record company rights in the public performance, broadcasting and reproduction of their recordings. We engaged ERS Computer Solutions in 2006 to manage our network of Servers, PC’s, laptops and other peripherals under a break-fix support contract. We have worked closely with ERS over the years and we have always found their team to be responsive and expert in the delivery of their services. We always know that when we make a call that the issue will be dealt with in an expeditious manner. The team at ERS are very professional and I would have no hesitation in recommending them to any other business….”